Self Care & Quick Payment
Find your account with Customer ID, review the bill and complete payment from a guided screen.
Use Self Care for the simplest account experience, or follow the manual payment instructions below.
Confirm the number, amount and reference carefully before entering your PIN.
Choose Payment from the app or USSD menu.
Use +8801723441172.
Type the exact amount shown on your invoice or account.
Enter your North Bengal Online User ID / Customer ID.
Enter 1 when requested.
Verify all details, enter your PIN and keep the transaction ID.
The original billing instructions identify biller ID 2990 for this channel.
Select Payment from the menu.
Choose the bill payment option.
Type 2990.
Use your invoice number or North Bengal Online User ID.
Type the amount due.
Review the confirmation message and save the transaction ID.
Never share your PIN or OTP. Verify the official payment number and your Customer ID before confirming. For payment verification, contact North Bengal Online support and provide the transaction ID.